New USA Fulfillment Location Coming!

Hey everyone, we have some exciting news.

We're expanding into the USA with a new USA fulfillment center. Since all the changes happening right now with US customs and regulations and the removal of duty-free imports under $800, we want to avoid our US customers from paying anywhere from 30-120% in extra fees (duties, tariffs, brokerage fees). 

It doesn't make sense to us that a customer in the US can buy $100 of fabrics then need to pay another possible $120 just to receive it. It's unreasonable.  We don't have a lot of wiggle room to get around this from Canada. This sucks for everyone.

The solution we had is to open a USA location for fulfillment to handle our USA customers pre-orders. We have partnered with ZiggDig Inc, an international fulfillment company that will be using their Arizona, USA location to do our USA customers orders. This is going to benefit everyone. 

This is effective immediately.

Now for pre-orders, they will go right from our production partners in China to our new USA location, then right to our USA customers doors.  They won't be making a pit stop in Canada.

This is going to allow a lot of new and exciting things:

• Faster processing as we will have two locations fulfilling order simultaneously.
• Cheaper shipping costs in the long run. Shipping USPS from within USA to USA is usually much cheaper than shipping from Canada to USA by Canada Post. We hope this can result in a lower flat-rate shipping cost eventually.
• Extremely low duties (if any!).  Rather than paying upwards of 120% of duties/tariffs on the sales value of orders, we can utilize the first sale doctrine and use factory costs as the value.  
• Cheaper fees and cheaper costs to operate, this will allow us to grow faster and be able to offer even more options faster to buyers.

We are still working out a solution for retail and in-stock items.  We'll keep you posted!

So far, the overall response to our new location has been overwhelmingly positive, thank you everyone for your continued support. It means a lot to us to be able to continue to offer our US customers products that won’t negatively hurt their bank accounts. It’s important to us to keep being able to offer our monthly pre-orders to not just Canadian customers, but to US as well.